Privacy & Security Policy
Information Subject to Legal Requirements
All information you submit to us through this Site (by e-mail, surveys, or otherwise, as described below), including personally identifiable information may be subject to the disclosure under certain circumstances such as court order, subpoena, or other legal process in accordance with applicable law.
No Unnecessary Personally Identifiable Information Collected
We do not collect personally identifiable information (e.g., your name, address, email address, credit/debit card number, checking account number or other information which can be associated with you without additional information) when you visit this Site, unless you use our Site to make a payment or purchase or otherwise choose to provide that information to us. The personally identifiable information collected through our Site and the personally identifiable information you otherwise choose to provide to us will be used and retained as described in the remainder of this Privacy & Security Policy.
Information Collected and Stored Automatically
Personally Identifiable Information Collected from Emails, Surveys, Etc.
By sending us an email (e.g., by selecting the Contact Us option or emailing us), you are sending us personally identifiable information (i.e., your name, address, email address, or other information which can be associated with you without additional information). We store this information in order to respond to your request or otherwise address the subject matter of your email.
From time to time, we may ask you for specific personally identifiable information, such as name and address, and other pertinent information, in the form of an inquiry, survey, feedback form, questionnaire, or other means, all with the goal of providing better service. We will only retain the information that you provide in response to the inquiry, survey, etc.
You should know that email and other forms of electronic communication are generally not secure, and may also be subject to the disclosure requirements of applicable law.
Personally Identifiable Information Transmitted and Stored for Online Financial Transactions
A user must provide certain contact information, including an account holder's name, email address, and billing address, along with certain financial information, such as a checking account number or a credit/debit card number, card expiration date, and card security code, in order to make a payment or purchase over the Internet. Please note the following regarding the security of personally identifiable information you provide to us in order for us to process these transactions:
We are committed to data security and the data quality of personally identifiable information that is either available from or collected by our Site. We have taken reasonable precautions to protect such information from disclosure, loss, misuse, or alteration. We require that only authorized individuals be permitted to have access to the information provided by our users.
We require that all the information you provide to us in this manner is stored securely.
Use of Personally Identifiable Information
As described above, a user must provide certain contact information and financial information in order for the user to make a payment or purchase through our Site. We require that this information be used only for the limited purpose of processing these transactions and as otherwise permitted by the rules and regulations of the applicable credit card associations, debit card networks, credit/debit card issuers, credit/debit card processors, and/or financial institutions. We do not permit this information to be used for marketing purposes and we require that it be retained in accordance with banking and accounting requirements.
Sharing Personally Identifiable Information with Third Parties
We do not share personally identifiable information with third parties, except that we will provide the necessary personally identifiable information listed above to the companies assisting us with processing credit/debit card and eCheck transactions through our Site. In some circumstances, we may also be required by law to disclose certain personally identifiable information in connection with a lawful court order or we may disclose such information to law enforcement and/or fraud investigatory agencies.
Consequences of Failing to Provide Personally Identifiable Information
If you choose not to provide us with your name or other necessary personally identifiable information, you will not be able to make a payment or purchase using our Site.
A "cookies" is a small text file that a website can place on your computer for the duration of your visit to the Site. It is used only for session integrity during your visit to the Site and not for any marketing or information-gathering purposes.
Our Site uses only non-persistent temporary "cookies" and neither places any permanent information on nor retrieves it from the user's computer. If you want to browse this Site without any interruptions, please make sure that your browser is not set to disable placement of "cookies" on your computer.
User Name, Personal Identification Numbers and Passwords
In certain instances, you will be assigned a user name, personal identification number (PIN), password or other security code to access certain features of this Site, to make a purchase or payment using this Site. You agree to maintain the confidentiality and security of such username, PIN, password or code. If you provide the username, PIN, password or code to another person (e.g., to access information or make a payment) which is a violation of the Terms, you will be responsible for the other person's actions at this Site, including purchases made. Note: We will never ask you for your PIN, password or code in an unsolicited phone call or email. When you are finished with those applications that are PIN, password or security code-protected, you should exit the page by signing out of the Site.
Getting Access to Information and Changing Information
For information on reviewing and/or making changes to information about you that may be in our records, please send us an email at [email protected]
Website Links to Other Sites Not Covered by Privacy & Security Policy
This Privacy & Security Policy describes the information we gather through our Site and how we use such information. Our Site may contain links to websites maintained by third parties. Once you link to another website, you are no longer subject to this Privacy & Security Policy, but rather are subject to the privacy and security policy of the website containing the document. You use any such third party website and anything contained on that website at your own risk. NOTE: When you use this Site to make a payment or purchase using a checking account or a credit/debit card, you will be transferred to a portion of the Site hosted by our contracted payment processing vendor. This payment processor will prompt you to enter all information necessary to make such payment or purchase, and will thereafter take all steps necessary to process the payment on our behalf. The payment processor will abide by our privacy and security requirements while collecting such information and processing such payments on our behalf.
Should you have any further questions regarding this Privacy & Security Policy or your interaction with our Site, please contact us at [email protected]
Changes to the Privacy & Security Policy
We may add to, delete, or change the terms of this Privacy & Security Policy from time to time. This document will be updated to reflect such changes. By using our Site, you consent to this Privacy & Security Policy, as it is changed from time to time.