People Hate us on Yelp

IAG

Our Passion, Your Success. Expertise you can trust.

People Hate us on Yelp

Throughout our 6 years in business we have heard from potential clients, existing clients, colleagues, residents and even friends and family, why do you have so many negative reviews on Yelp, Google, and even Facebook?” and we’re left to tell them, “we wouldn’t be doing things right if we had 5 stars”, otherwise that would mean we never evict non-paying residents, increase rents or say no to certain maintenance requests. Residents would not be sent to collections, and deductions would never be taken from security deposits. Real, experienced management companies have to say, “No” and that is what’s reflected in our Yelp reviews.
  • In the 6 years of business Ingenious Asset Group has worked with dozens of clients, currently we manage over 1,400 units & over 2,000 tenants. There are 24 negative reviews on Yelp, 11 on Google, and 6 on Facebook.
  • 10 FIVE STAR reviews from actual clients and residents have been filtered of off Yelp and do not appear on the page at all
  • Negative reviews span from rental increases, evictions, security deposits, parking violations, pests, unexpected delayed maintenance, and tenant relocations.
This letter is to inform you, probably a property owner and hopefully a potential client, that we proudly stand by our work and our results. As a property owner you are aware that there are always issues with unhappy residents, mother nature, pests attracted to food, and issues that arise with older properties. We constantly strive towards making each and everyone of our managed properties a clean and enjoyable environment. We have a duty to our clients to protect their investment and satisfy all tenants for retention to minimize vacancies. Everyday we solve issues in a fiscally responsible manner, and have a 24/7 emergency hotline for tenants to call.

If you would like to reach out to us for refrences or see properties we manage please visit http://www.ingeniousassetgroup.com/properties/managed-properties/  or email us at [email protected]

If you are a building owner looking for property management and basing your decision on what you see on Yelp, Google, or Facebook it is important that you have all the facts.

Thank you for considering Ingenious Asset Group, Inc.
Regards,

Vinny Jain & Josh Hodeda
Company Owners  

Please find some interesting articles on Yelp business practices:
The Truth About Yelp!, 454 Creative, Nov. 30th, 2015
http://454creative.com/blog/the-truth-about-yelp/
Dealing With Bad Reviews on Yelp, The Balance, May 14, 2017 https://www.thebalance.com/dealing-with-lies-false-and-bad-reviews-on-yelp-part-1-3516064